Fiserv Response Codes

Here are some common Fiserv response codes and their descriptions:

Response Code	Description
0	Approve
1	Schema Validation Error
2	Approve for partial amount
3	Approve VIP
100	Do not honor
101	Expired card
102	Suspected fraud
103	Unable to process TeleCheck recurring transaction with this payment type (not associated with insufficient or uncollected funds)
104	Restricted card
105	Call acquirer’s security department
106	Allowable PIN tries exceeded
107	Call for authorization
108	Refer to issuer’s special conditions
109	Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card
110	Invalid amount
111	Invalid Host Totals Date
112	DES Encryption not allowed from the device / terminal
113	Host Totals are Incomplete
114	Invalid account type
116	Not sufficient funds
117	Incorrect PIN or PIN length error
118	No card record
119	Transaction not permitted to cardholder
120	Transaction not permitted to terminal
121	Exceeds withdrawal amount limit
122	Security violation
123	Exceeds withdrawal frequency limit
124	Violation of law
129	Suspected counterfeit card
130	Invalid terminal
131	Invalid account number
132	Unmatched card expiry date
133	The TPP ID was not found
134	Not sufficient funds
150	Invalid merchant set up
151	Activation failed
152	Exceeds limit
153	Already redeemed
154	Over monthly limit
155	Recharge amount exceeded
156	Max number of recharges exceeded
157	Invalid entry
208	Lost Card / Lost Check
209	Stolen card
211	Invalid SKU number.
212	Missing conditional data.
213	Invalid account number for card type.
214	Invalid payment type/card type for merchant ID.
215	Invalid transaction for Merchant ID.
216	Invalid TransArmor request. Not supported for given Payment Type, or Merchant is not enabled for Transarmor
217	Missing or invalid secure payment data.
218	Merchant ID not enabled for Secure Code.
219	Invalid Merchant Category Code
220	Customer service phone number missing.
221	Merchant not enabled for soft descriptors, account updater or optimization processing.
222	Partial auth not allowed.
223	Customer under 18 years old.
224	Account blocked – possible compromise.
225	Bill-to address does not match ship-to.
226	Invalid preapproval number.
227	Invalid email address.
228	Need more ID – request full SSN.
229	Previously declined/closed account.
230	One time stop payment requested by cardholder.
231	Stop payment requested for all payments.
232	Stop all payments – account closed.
233	Auth response date not valid.
234	Issuance under minimum amount.
235	Outstanding auth – funds on hold.
236	Activation amount incorrect.
237	Deny – new card issued.
238	BIN blocked.
242	Customer opt-out.
243	Institution does not accept ACH payments.
244	Original transaction not approved.
245	Invalid MICR data.
246	Declined due to high risk.
247	Declined due to stand-in rules.
248	Conditional Approval – Hold shipping for 24 hours
250	Re-authorization request is declined. Original Auth could not be found.
251	Re-authorization request is declined. The customer account number, merchant id, or amount did not match the original authorization.
252	Re-authorization request is declined. The amount significantly exceeds the original request amount.
253	Re-authorization request is declined. The timeframes for re-authorization have been exceeded.
254	Counter Offer to Supply Personal Guaranty.
300	Invalid EAN or SCV.
301	Lock has expired on prepaid card.
302	Account closed. The account was closed, probably because the account balance was $0.00
303	Unknown account. The account could not be located or the account does not exist in the account table
304	Inactive account. The account has not been activated by an approved location
308	Already active. The card is already active and does not need to be reactivated
311	Not lost or stolen
315	Bad mag stripe. The mag stripe could not be parsed for account information
316	Incorrect location. There was a problem with the merchant location
317	Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount
318	Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction
319	Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements
320	Invalid password
321	Invalid new password. The new password does not meet the minimum security criteria
322	Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.)
323	Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance
326	Incorrect transaction version or format number for POS transactions
327	Request not permitted by this account
328	Request not permitted by this merchant location
329	Bad_repay_date
330	Bad checksum. The checksum provided is incorrect
331	Balance not available (denial). Due to an internal Fiserv Prepaid Closed Loop issue, information from this account could not be retrieved
332	Account locked
333	No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a redemption, the corresponding locking transaction could not be identified
334	Already reversed
336	Bad Authorization ID. The Authorization ID test failed
337	Too many transactions requested
338	No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number
339	Transaction history not available
340	New password required
341	Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed
342	Void of activation after account activity
343	No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity
344	Internet access disabled
345	Invalid Date or Time
350	Additional customer authentication required or, Customer Authentication Required (Decline – Discover only)
351	Customer PIN authentication required
355	Invalid currency. The provided currency is invalid.
356	Currency Not Supported
357	Currency conversion error
359	The terminal transaction number did not match (on a void or reversal).
367	Target embossed card entered and Transaction count entered do not match
368	No account link
369	Invalid time zone
370	Account on hold or subscriber not active
372	Promo location restricted
373	Invalid Card Account
374	Product code(s) restricted
375	Bad Post Date. The Post Date is not a valid date.
376	Account status is void lock
377	Already active and reloadable
378	Account is Purged. The Account record was purged from the database.
380	Bulk activation error
381	Bulk activation un- attempted error
382	Bulk activation package amount error
383	Store location zero not allowed
384	Account row locked
385	Accepted but not yet processed
402	TransArmor Service Unavailable
403	TransArmor Invalid Token or Account Number
404	TransArmor Key Error
414	Void/Full Reversal request unable to process due to network cut-off window elapsed. A Refund transaction is necessary to reconcile the cardholder’s account. Applicable to Debit networks only.
430	Prepaid Card Amount Over EU AMLD (Anti-Money Laundering Directive) Limit
500	Decline
501	Date of Birth Error for Check Processing
502	Invalid State Code
503	New Account Information
504	Do not try again
505	Please retry
506	Invalid Checking Account Number
507	New Account Information available
508	Try again later – Declined: Association‘s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours.
509	Do not try again – Applies to recurring authorizations only. The card has expired
510	New Account Information – Applies to recurring authorizations only. The card has expired.
511	Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again.
512	Service not allowed or invalid surcharge amount
513	Decline. Transaction not permitted to acquirer or terminal.
514	Do not try again – Applies to recurring authorizations only. There was security violation.
515	Declined. No term record on Fiserv system
516	Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout
517	CVV2 Declined
518	Invalid account/date or sales date in future
519	Invalid Effective Date
520	Reversal Rejected. Do not try again.
521	Enter lesser amount
522	Cash Back greater than total Transaction amount
523	Crypto box is offline
524	Debit Switch unavailable Timeout Retry – Communications link to debit/EBT network gateway is down or responded with a “System Malfunction (96)” message
525	Debit/EBT network gateway cannot get through to the ISSUER.
526	Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement
527	Network Response indicates that Merchant ID / SE is invalid
528	Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded.
529	Resubmission of transaction violates debit/EBT network frequency
530	The authorizing network has a problem decrypting the cryptogram in the request
531	Retry with 3DS data
532	The DUKPT Base Derivation key is missing or incorrect in the PIN pad, PIN key synchronization error, or Master session PIN key is missing.
533	Invalid encryption key offset sent by merchant
534	Invalid master session key id sent by merchant
539	No Checking Account
540	Edit Honor
541	No Savings Account
542	DUKPT: An error while processing the PIN block that is not related to the point- of-sale equipment. Contact the Help Desk for assistance.
550	Invalid Vehicle
551	Invalid Driver
552	Invalid Product
553	Exceeds transaction total limit per product class.
554	Over daily limit
555	Invalid Date/Time
556	Exceeds quantity
557	Invalid prompt entry
558	Invalid Track 2 data
559	Voyager ID problem
560	Invalid Odometer
561	Invalid Restriction Code
562	Pay at pump not allowed
563	Over fuel limit
564	Over cash limit
565	Fuel price error
566	Y or N required
567	Over repair limit
568	Over additive limit
569	Invalid user
570	Before 1400 and can’t cut. Wait until 2:00 pm Eastern.
571	Cut time too close to 1400
572	Checker/Manager not found
573	Security insufficient
574	No transaction security record
575	Insufficient data
576	Merchant has mail pending
577	No messages pending
578	The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 24-hour period for given merchant.
579	The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 7-day period for given merchant.
580	The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 30-day period for given merchant.
581	The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 24- hour period for this account number.
582	The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 7- day period for this account number.
583	The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 30- day period for this account number.
584	The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 24- hour period for this account number.
585	The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 7- day period for this account number.
586	The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 30- day period for this account number.
587	The single transaction amount limit was exceeded for a Visa OCT/ MasterCard MoneySend transaction for given merchant.
601	Invalid Batch Number/ Invalid Batch ID or Invalid OpenBatch
603	Close Unavailable
604	Close Not Valid
701	Approved EMV Key Load
702	EMV Key Download Error
703	Approved EMV Key Load, more key load data pending
704	Pick Up Card
708	Honor With Authentication
721	Invalid ZIP Code
722	Invalid value in the field / Host Totals Declined
723	Driver’s License or ID is Required
724	Referred – Not Active
726	Unable to Locate Record On File
727	Refer – Call Authorization
728	Referred – Skip Trace Info
729	Hard Negative Info On File
731	Rejected Lost/Stolen Checks
740	Totals Unavailable
771	Amount Too Large
772	Duplicate Return
773	Unsuccessful
774	Duplicate Reversal
775	Subsystem Unavailable
776	Duplicate Completion
782	Count Exceeds Limit
785	No reason to decline– applicable to $0.00 verification requests and may be returned on Online Refund responses. Should be treated as an approval.
790	Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period.
791	Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests.
792	See attendant.
800	Deferred authorization not cancelled
801	Over merchandise limit
802	Imprint card
803	Not on file
804	Fuel only
805	Velocity exceeded
806	Authorization ID needed
807	Over non-fuel limit
808	Invalid location
809	Over card velocity count
810	Over card velocity amount
812	Over issuer velocity amount
813	Over merchant daily velocity count
814	Over merchant daily velocity amount
815	Over merchant daily velocity both
816	Over merchant product velocity amount
817	Over merchant product velocity count
818	Over merchant product velocity both
819	Over chain daily velocity count
820	Over chain daily velocity amount
821	Over chain daily velocity both
822	Over chain product velocity count
823	Over chain product velocity both
824	Over chain product velocity amount
825	No chain ID for chain merchant
826	Signature required
827	Velocity exception error – pay inside
828	Exceeds merchant count for period – pay inside
829	Exceeds merchant amount for period – pay inside
830	Exceeds merchant count and amount for period – pay inside
831	Exceeds zip code count for period – pay inside
832	Exceeds zip code amount for period – pay inside
833	Exceeds zip code count and amount for period – pay inside
834	Exceeds state count for period – pay inside
835	Exceeds state amount for period – pay inside
836	Exceeds state count and amount for period – pay inside
837	Exceeds global count for period – pay inside
838	Exceeds global amount for period – pay inside
839	Exceeds global count and amount for period – pay inside
840	Unknown velocity error – pay inside
915	merchant, card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or Fiserv is unable to route a refund request to the network, or there is an issue with the xml message.
902	Invalid Reversal Transaction – transaction already settled. If a 902 is returned when submitting a completion for the second time, the first completion submitted has been successfully applied, even if the device did not receive a response in the first completion.
916	Unsupported message. Transaction was rejected. Call your helpdesk or operations support.
920	System Error. There is a problem with the host processing system. Call your helpdesk or operations support.
921	no action
923	Card issuer or switch or processor not inoperative
924	Transaction destination not available
940	Card issuer timed out.
941	Duplicate transaction.
942	Void/Full Reversal request unable to process due to settlement already occurred. A Refund transaction may be necessary to reconcile the cardholder’s account.
944	destination not found for routing.
950	System malfunction or timeout
954	CCV failed.
958	CCV2 failed
959	CAV failed
963	arrangement